Hôtel du Grand Lac Excelsior

We loved our stay there, the staff were extremely friendly and we communicated everything just well in english. The hotel is pretty old but still in good shape so that didn’t bother us. The room was clean and comfortable. If you are worried about the parking situation in the city keep in mind that you can always park in front of the hotel behind the white lines. You can ask the staff at the reception for a blue clock to put in your windshield, you can stay parked there for 3 hours but you can always change the clock and still remain parked there. If you decide to be away for the whole day ask the staff for a whole day parking ticket which will allow you to leave your car there without changing the blue block, it was only 10 CHF for a day. You got free pool access and an amazing view no matter which room you stay in. You can also always get the breakfast in the morning which had a very big variety like gluten free, vegetarian.. One tip I would give you is if you need more neck support maybe take a tiny pillow from home but that’s about it. Overall it was a very pleasant experience.

Hotel du Grand Lac Excelsior opens onto the lake. You can sit on the beautiful balcony of your oom overlooking the lake, and when you are too hot, take the elevator to the groundfloor in your costume, and within 15 meters you are in the lake. So as far is location this is amazing. It’s also a little bit away from the center but with free bus rides anywhere in the region and bus stop 200 meters from the hotel, it’s perfect. There were a few notes I would like to add, for a 4 star hotel, I would expect a good quality mattress. I had back ache after 3 nights with a very concave mattress in the room sadly, but I did not feel like I wanted to complain and spoil my own time, so I endured it. Minor issues in our room, basin did not drain quickly. Shower head kept flopping so you had to hold it up to get the shower on your head. These can be fixed easily. Each room has aircon but the aircon machine is outside on the balcony and this is noisy. For first 2 nights I could not understand the loud humming sound outside our room even though the lake appeared so still and quiet. I then discovered it was the neighbouring room aircon, as we had not used our room aircon yet. I’m not sure how this could be upgraded but it was a bit disturbing. There were also people smoking on the balcony in rooms below us and the smoke filtered into the room whilst we were trying to sleep. I tried to call reception but could not get through, might be my user error on my part. We absolutely loved our stay here though. The breakfast was a lovely spread, options for vegetarian and vegan. I would not return if the beds had not been upgraded, but if they were upgraded, I would return in a flash. The location is truly spectacular.

Very spacious room with two (!) bathrooms, and unbearable views of the garden and lake. We were on the ground floor and loved being able to stroll right out our patio door to the lake, or into the center of town. We also loved the well-equipped exercise room and the full-sized lap pool! The included breakfast is varied and delicious, and the cozy restaurant (dining room overlooking the lake) serves an excellent dinner. We enjoyed our first dinner there so much we went back the next night! The staff was very helpful and friendly. The decor is dated as other guests have noted — particularly the carpet which is badly in need of replacing. But overall this is a wonderful, charming hotel and a great value for the money.

Lovely, older hotel with an amazing location directly on Lac Lemon and with easy access to town center, nice restaurants or the railway station. The lac promenade is really beautiful, there are many places to sit and relax directly on the lac. The room was very large, not modern but in good condition. The view from the balcony over the lac and the mountains is just fantastic.

We had a wonderful experience at this hotel. Upon check-in, they generously offered us a choice between two rooms, which was a pleasant surprise. We opted for the lake view room, and it was absolutely stunning! The hotel's location, just a 15-minute walk from the city center with a nearby bus station, was convenient. The promenade along the lake was breathtaking, adorned with beautiful flowers. Overall, our stay exceeded our expectations. Bravo to the hotel for such exceptional hospitality! Thanks to the friendly receptionist, although we didn't catch her name.